Wine Consultant & Sommelier
Export Manager International Accounts
Because of the ongoing law changes with regards to Direct-to-Customer shipping, at this time, Village Vines LLC is a service that is only available to customers who have a valid license to carry and sell alcoholic beverages. Thank you for understanding.
Village Vines does not accept the responsibility for the delivery of a package to customers that are not legally eligible to receive direct-to-customer wine shipping services. DtC (Direct to Consumer) shipping laws vary from State to State. The consumer understands and accepts responsibility to stay in compliance with the laws of their state.
Village Vines ships products through Fed Ex directly to the customer. All customers must be 21 or older, show identification, and sign for the package at the time of delivery.
Village Vines is dedicated to making sure you get your wine as quickly and conveniently as possible. In order to stay in compliance with State laws, sometimes the wine can not be shipped directly to the customer and must instead be shipped to a FED EX / UPS Pick Up Location.
The pick up location selected will be located as close as possible to your residence (in compliance with state law) If you are from one of these states you will be contacted and inform upon signing up.
Sometimes when importing into the United States packages and shipments may be held up for inspection and compliance with United States Customs. If there is any sort of hold you will be notified.
Cancellations can be done through email. Please provide 30 day notice for all cancellations. Please understand that once your account is charged and a package is sent that we can not refund the money. Under certain circumstances we may make accommodations on a case by case basis.
All member inquires can be directed to Jeff Brown by email at firstname.lastname@example.org or by phone at 615-475-7061 . Please allow 24 hours for a response.